Terms of service
Our general terms and conditions
Sarner Ski vereinfachte GmbH
Roher Leiten 12
39058 Sarnthein (BZ)
Legla representatives: Johann Alois Innerebner, Christoph Franz Innerebner, Lukas Florian Innerebner
Registered at the Chamber of Commerce of Bolzano (CCIAA-NREA): BZ – 229853
Tax number (codice iscal): 03073190211
VAT No.: IT03073190211
2) Bank transfer data
Bank: Südtiroler Sparkasse
Account holder: Sarner Ski
SWIFT/BIC code: CRBZIT2B038
3) Purchase agreement
For orders placed via www.sarner.ski the contractual partner of the purchaser is: Sarner Ski vereinfachte GmbH, Roher Leiten 12, 39058 Sarnthein (BZ), Italy, e-mail: firstname.lastname@example.org
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. By clicking the button “send order” you place a binding order for the goods contained in the shopping cart. The confirmation of the receipt of your order takes place together with the acceptance of the order immediately after sending by displaying an order confirmation and additionally by sending a copy by means of an automated e-mail. With this order confirmation the purchase agreement is concluded. We reserve the right to withdraw from the order in exceptional cases (e.g. if the goods are not available). In this case we will inform you immediately and suggest alternatives if necessary. We will save your order data and send it to you by e-mail together with our order confirmation.
For security reasons, your order data is not accessible online.
4) Customer service | Complaints
If you receive a defective or damaged product despite all our diligent controls, please contact our customer service (email@example.com).
5) Warranty l Repairs
In all EU countries the legal warranty period of 24 months applies to new goods. Should any of the products purchased from Sarner Ski vGmbH become damages without warranty coverage, we will be happy to provide you with a cost estimate for the repair.
6) Goods accompanying document | Receipt
Pursuant to Art. 1; para. 1 of the MD (Ministerial Decree) of 21.12.1992, the mail order business is exempt from issuing fiscal documents (tax receipts, invoices, etc.). You will receive a invoice from us, which contains all information relevant to the order (order number, anagrafical data of the buyer, list of the ordered items including quantity and value, order amount, information about shipping and payment, etc.). Please keep the invoice. It is important as proof of purchase in case of complaints or theft for the insurance companies. Your orders are stored with us. If you lose the documents relating to your orders, please contact us by e-mail (firstname.lastname@example.org). We will gladly send you a copy of the data of your order.
7) Applicable law | Place of jurisdiction
The purchase agreement and all other relations between the purchaser or user of the website and Sarner Ski vGmbH are governed exclusively by Italian law, unless and insofar as there are no contrary consumer protection regulations.
The sole place of jurisdiction for any disputes arising from the purchase agreement or other relations between the purchaser or user of the website and Sarner Ski vGmbH is Bolzano, Italy, if and insofar as there are no contrary consumer protection regulations.
8) Content on www.sarner.ski
On various pages of our portal we included links to other pages on the internet. We expressly emphasize that we have no influence whatsoever on the design and content of the linked pages and hereby expressly distance ourselves from all content on linked websites. At the same time, we point out that information and knowledge documents on our web pages do not claim to be complete. Sarner Ski vGmbH distributes sporting goods which are intended for use in the context of high-risk sports (e.g. alpine skiing, ski touring, etc.). Sarner Ski vGmbH accepts no liability for the improper use of these products. Therefore, we recommend that you attend courses, read the relevant literature and/or the operating instructions before using these products.
The entire content of the www.sarner.ski website is the complete property of Sarner Ski vGmbH and is therefore protected by copyright. No part of this content may be reproduced in any form or processed, copied, or distributed using electronic systems without the express written permission of the Sarner Ski vGmbH. All rights reserved. Warning: Theft of copyrighted content will be prosecuted.
The pruchase agreement is always entered into in German language.
We deliver by express courier directly to your home.
For shipping to addresses in Italy we charge 20,00 Euro as shipping costs, for shipping to addresses in the EEA we charge 80,00 Euro as shipping costs.
The bindings are already mounted by us and adjusted to your shoe size and weight. The final assembly and control are the responsibility of the buyer.
In order to send you the orders as quickly as possible and without incidents, our shipping partner needs a telephone number where you can be reached during the day. It is also helpful if you provide a shipping address where you or a person you trust can be reached to a large extent.
Orders will only be delivered if payment has already been made. The goods remain the property of Sarner Ski vGmbH until payment has been made in full.
Any customs duties or other fees for delivery to non-EU countries are explicitly at the expense of the customer.
12) Delays in delivery and non-availability of the goods
This online shop is directly linked to our logistics software. Thus, we are able to show you the current availability of the individual articles by means of a traffic light system. Since we do not continuously synchronize, delivery delays or non-availability of the desired goods may occur in exceptional cases. In these cases, we will inform you immediately.
We reserve the right to make partial deliveries. This may occur if, for example, one of three ordered items is not available. In this case you will receive the two available articles from us. Of course, we only carry out partial deliveries if reasonable.
13) Damage in transit
We ask you to check the contents of the shipment for completeness and integrity immediately upon receipt. If the parcel is damaged, please complain to the deliverer immediately. In this case please also contact us: email@example.com. If you assign your claims against the deliverer to us, we will immediately replace the damaged items.
14) Withdrawal instruction
Consumers have the right to withdraw from this purchase agreement within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Sarner Ski vereinfachte GmbH, Roher Leiten 12, 39058 Sarnthein (BZ), Italy, e-mail: firstname.lastname@example.org) of your decision to withdraw from this purchase agreement by means of a clear statement (e.g. a letter or e-mail sent by post). You may use the sample withdrawal form below, but this is not mandatory.
In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
15) Consequences of withdrawal
If you withdraw this agreement, we will reimburse you for all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days of the day on which we receive notification of your withdrawal of this agreement. For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the withdrawal of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. We shall bear the costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for the purpose of checking their condition, properties, and functionality.
The right of withdrawal does not apply to purchase agreements for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs.
16) Sample withdrawal form
(If you want to withdraw from the agreement, please fill out this form and send it back to us).
Sarner Ski vereinfachte GmbH, Roher Leiten 12, 39058 Sarnthein (BZ), Italy, e-mail: email@example.com
I/we (*) hereby withdraw from the agreement concluded by me/us (*) for the purchase of the following goods:
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of communication on paper)
(*) Delete as applicable.
17) Means of payment
You can pay by credit card, prepayment (bank transfer) or Satispay.
Prepayment: You transfer the amount due to the bank account indicated below and immediately after receipt of payment the order leaves our warehouse.
Sarner Ski vGmbH reserves the right to exclude payment methods. The goods remain the property of Sarner Ski vGmbH until full payment has been received.Search engine listing preview Imprint https://sarner.ski/pages/impressum Our general terms and conditions 1) Contact Sarner Ski vereinfachte GmbH Roher Leiten 12 39058 Sarnthein (BZ) Italy E-mail: firstname.lastname@example.org Legla representatives: Johann Alois Innerebner, Christoph Franz Innerebner, Lukas Florian Innerebner Registered at the Chamber of Commerce of Bolzano (CCIAA-NREA): BZ – 229853 Tax Visibility Visibility Visible (as of 15/08/2020, 23:40 GMT+2) Hidden Set visibility date Template Select a template for this page. Template suffix page.imprint page.imprint Submit